As students bask in their well-deserved summer vacation, perhaps for now not too perturbed about going back to the classroom, parents are faced with another new school term where books and other school items will have to be purchased for their children who may be entering school for the first time, moving up to a new class or are about to enter secondary or tertiary institutions.    

Recognizing the value of a good education, the Consumer Affairs Division (CAD) is obligated to assist and ensure that parents shop wisely and get value for their money. Some of the useful tips that will assist and guide parents in preparation for the new school year are:

a)   Ensure that you have the correct booklist; double check with the school to be certain that your child/children will need all the books and supplies that are on that list

b)   Before purchasing new books and supplies, ensure that none of your children have any books or items which another of your offspring could need

c)    Shop around at the various book stores to compare prizes before making a final purchase

d)   Keep all receipts after purchases. A receipt is proof of purchase in the event that items need to be returned to the supplier

e)   Examine book, bags, uniforms, shoes and other school supplies for mis-stiches and other defects

f)     If you are going to purchase books or school supplies from non-established companies (street-side vendors), be very certain that you are purchasing the correct books/items because these non-established vendors may vanish upon your return to seek redress.

g)   Check with the established bookstores, where books and other school items may be more reasonable, before purchasing from street-side vendors

h)   If purchasing school supplies online, please be very certain that you are dealing with a reputable company before making any purchase; because there may be no recourse for redress

If you intend using debit or credit cards to purchase books and school supplies ensure the following are adhered to:

1)   Protect your pin number and Card

2)   Never disclose your Card Verification Value (CVV) number, which are the three digits on the back of your cards

3)   Verify that the exact amount was charged against your cards

4)   Ensure that your card is always within your sight

All consumers are urged to ask questions, check goods thoroughly, be vigilant and above all be an assertive and discerning consumer.

Consumers - take charge!

Damian Monrose

Information Assistant

Department of Commerce, Industry, Investment,

Enterprise Development and Consumer Affairs

Heraldine Rock Building

Waterfront

Castries