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PROCEDURE FOR LODGING CONSUMER COMPLAINTS

PROCEDURE FOR LODGING CONSUMER COMPLAINTS

 

  • The consumer should first make contact with the supplier.
  • If the consumer is dissatisfied with the form of redress offered then;
  • A complaint to the Department may be made in person or via email (consumeraffairs.commerce@govt.lc).
  • The prescribed consumer complaint form must be used when lodging a complaint.
  • A complaint to the Department may be made orally and must be produced in writing by the person receiving the complaint.
  • The complainant shall confirm the contents of the written...

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    Fashion Fridays February 5 - 28 2021

    Saint Fashion Council presents a series for Fashion Fridays a discussion on the way forward for the Saint Lucia fashion sector.

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    The Love Saint Lucia Campaign

    Love Saint Lucia

     Main Objective

    The ultimate goal of the "Love Saint Lucia" Campaign is to build resilience in the Saint Lucian economy by encouraging hobby farming, maximizing the potential of...


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    Protocols That Must Be Put In Place For Employees And Customers For Stores Including Hardware

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    Sa Nou Sent Lisi Creativity Showcase

    The Ministry of Commerce will be hosting a "Sa Nou Sent Lisi" creativity showcase.

    This showcase forms part of the celebration of Saint Lucia's 40th Independence Anniversary and will allow our...


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